Draft:Gadjah Mada Digital Transformation Governance Index (GM-DTGI)
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The Gadjah Mada Digital Transformation Governance Index (GM-DTGI) is developed to evaluate the preparedness and implementation of digital transformation governance within regional governments at the regency and city levels. The index is calculated based on data collected from the official government websites of these regions and other credible public sources.[1]
The Center for Information Systems Studies (Pusat Kajian Sistem Informasi, PKSI) at the Faculty of Economics and Business, Universitas Gadjah Mada (FEB UGM), is a leading research center focused on advancing digital governance in Indonesia. The COVID-19 pandemic has accelerated digital transformation in sectors like governance, tourism, and higher education (Agostino et al., 2021[2]; Nienaber & Woodcock, 2020[3]; Syani et al., 2020[4]), yet challenges remain. These include gaps in government-level policy coordination, limited ICT infrastructure, and insufficient digital skills, which hinder the effective rollout of e-government services (Grenhenson, 2022[5]; Sabani et al., 2019[6]).
In response, the Indonesian government established the Task Force for the Acceleration and Expansion of Regional Digitalization (Percepatan dan Perluasan Digitalisasi Daerah, P2DD) and the Regional Digitalization Acceleration and Expansion Team (Tim Percepatan dan Perluasan Digitalisasi Daerah, TP2DD) to drive regional digitalization efforts, ensuring alignment with national policies. Despite these efforts, research on regional digital transformation remains limited, underscoring the need for a comprehensive framework to guide progress, particularly in governance practices (Darmaputra et al., 2017[7]; Prahono, 2015[8]; Sabani, 2021[9]).
To address this gap, PKSI developed the Gadjah Mada Digital Transformation Governance Index (GM-DTGI), which provides a structured approach to assess and support digitalization initiatives within regional governments. This index plays a pivotal role in advancing Indonesia's digital governance agenda.
Gadjah Mada Digital Transformation Governance Index (GM-DTGI)
The Gadjah Mada Digital Transformation Governance Index (GM-DTGI) is a framework designed to assess and enhance the digital transformation of regional governments in Indonesia. The main objectives of the GM-DTGI are:
Assessing readiness: Evaluating the capacity and preparedness of regional governments to adopt digital technologies.
Providing insights: Analyzing the integration of digital tools into governance processes and identifying opportunities for improvement.
Identifying gaps: Highlighting areas that require enhancement and addressing inefficiencies in current implementation.
Promoting innovation: Encouraging sustainable progress and fostering innovation in digital governance practices.
The Gadjah Mada Digital Transformation Governance Index (GM-DTGI) is a framework designed to support digital governance in Indonesia’s regional governments. The GM-DTGI aims to improve management practices, transparency, and equity in digital transformation efforts across local governments. The index contributes to the enhancement of public service delivery, the promotion of digital literacy, and the strengthening of intergovernmental collaboration, while also addressing data security concerns. Positive impacts of the GM-DTGI include:
Improving efficiency and reliability in local government management.
Increasing transparency in the digital transformation of public services.
Expanding digital literacy within local communities.
Facilitating collaboration among local governments to enhance governance.
Supporting equitable digital transformation standards across regions.
Enhancing human resource capabilities in digital governance.
Strengthening data security within local government systems.
Differences between GM-DTGI and existing Assessment Indices in Indonesia
The Gadjah Mada Digital Transformation Governance Index (GDTI) and Indonesia's Sistem Pemerintahan Berbasis Elektronik (SPBE) represent distinct frameworks with varying scopes, objectives, and evaluation criteria. SPBE assesses the maturity of digital governance across four domains: policy, governance, management, and public services within government agencies. In contrast, the GM-DTGI evaluates seven pillars, including governance and leadership, digital ecosystem, and cybersecurity and privacy, specifically focusing on digital transformation governance in district and city governments.
While SPBE evaluates 47 items related to its implementation, the GM-DTGI assesses 50 items, encompassing a broader scope that includes data security, regulatory frameworks, system design, digital skills development, and institutional roles in supporting digital transformation.
Regulations and Policies: Local governments have data-sharing policies to enhance digital efficiency and connectivity. They adopt digital signature regulations and formal guidelines for ICT procurement.
Public Administration Reform and Management Change: Local governments are reforming administrative processes to support digital transformation and engage stakeholders in ICT policy. Investments are made in change management, employee training, and capacity-building programs for legislators. Local governments also enhance staff and community skills in data literacy and digital capabilities.
Data Governance: Local governments designate entities for data governance and strategy, including Enterprise Architecture. They implement data exchange protocols, analytics, and privacy policies to ensure public protection. Additionally, they leverage big data analytics for decision-making and establish data standards across agencies.
Digital Ecosystem: Local governments provide public service portals, online payment systems, and establish system standards for interoperability. They standardize APIs, develop ICT guidelines, and support digital innovation centers with integrated, multi-channel access approaches.
User-Centered Platform Design: Local governments develop user-centered digital strategies and provide feedback platforms. They establish expert committees and formal coordinating bodies for ICT projects. Additionally, they measure user satisfaction and ensure the accessibility of digital services.
Cybersecurity and Privacy: Local governments establish secure digital networks and strategies to manage data security risks, including dedicated cybersecurity units and emergency response teams. They also collaborate regionally and internationally to counter cyber threats.
Governance and Leadership: Local governments have a digital transformation vision supported by a clear roadmap. They maintain a permanent entity for the development and implementation of digital strategies, ensuring the long-term sustainability of digital initiatives.
To support optimal digital transformation at the Regency/City Regional Government (Pemda) level in Indonesia, the Center for Information Systems Studies (PKSI), Faculty of Economics and Business, Universitas Gadjah Mada (UGM), introduced the Gadjah Mada Digital Transformation Governance Index (GM-DTGI). The launch took place during a national seminar on October 11, 2024, at the Sukadji Ranuwihardjo Auditorium, MM FEB UGM. The seminar was attended by Mr. Nezar Patria, Deputy Minister of Communication and Information Technology (Kominfo), as well as leaders from Regency/City Diskominfo, UGM, FEB UGM, students, and other stakeholders.
The event began with remarks from Dr. Hargo Utomo, Director of UGM Business Development, who represented the Rector of UGM, followed by speeches from Prof. Didi Achjari, Dean of FEB UGM, and Prof. Syaiful Ali, GM-DTGI Chief Researcher. The keynote speech, titled "The Future of Digital Transformation in Local Government: Challenges and Opportunities," was delivered by Mr. Nezar Patria.
The main agenda of the event was the presentation of the GM-DTGI 2024 awards to regional governments, recognizing the Best City, Best Regency, and Best Regional Government in each province.
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