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Company type | Public |
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Nasdaq: ICTG | |
Industry | Business process outsourcing |
Founded | 1983 |
Defunct | 2010 |
Headquarters | , United States |
Number of locations | 40 centers (2009) |
Area served | Worldwide |
Services | Call centers |
Revenue | ![]() |
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Total assets | ![]() |
Total equity | ![]() |
Number of employees | 18,000 (2009) |
ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.[1]
During the Great Recession, it closed call centers in the United States and Canada, and reduced staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.[1][2]
On February 2, 2010, ICT was acquired by Sykes Enterprises, Inc., a Tampa-based company.[2]