Zopa Bank Ltd. (/ˈzoʊpə/[5]) is a British online bank which offers deposit accounts, personal loans and credit cards. It began as the world's first peer-to-peer lending company in 2005 and gained a full banking licence in 2020. The peer-to-peer side of its business closed in December 2021.
Zopa was launched in the UK in March 2005 as an arranger of peer-to-peer lending, connecting investors with individuals seeking loans.[6][7] It was founded in Buckinghamshire in 2004 by a team from the internet banking company Egg Banking.[8][9]
Zopa grew steadily[10] in the years prior to the financial crisis of 2007–2008. It navigated the period with no losses to investors' capital and only a small dip in returns during 2008.[11][12]
In September 2016, the first portfolio of Zopa loans was securitised on the European markets.[13]
In January 2017, Zopa became the first UK based peer-to-peer lending company to lend more than £2 billion worth of loans.[14] Zopa became fully regulated by the Financial Conduct Authority in May 2017.[15][16] Following FCA authorisation, and HMRC approval as an Individual Savings Account (ISA) manager, Zopa started offering Innovative Finance ISA products in June 2017.[17]
In November 2016, Zopa announced its intention to apply for a banking licence so it could expand the range of financial products it offers to UK consumers.[18][19] In August 2018, Zopa obtained £44 million in funding for the launch of its new digital challenger bank.[20] In December 2018 the company was awarded interim banking licences by the UK financial regulators, the FCA and PRA.[21]
Retail banking services – including deposit accounts and a credit card – were launched in June 2020, soon after a full banking licence was awarded.[22] By March 2021, Zopa had attracted around £250m in fixed-term savings accounts and had become a "top ten" credit card issuer. In the same month, the company raised £20m further capital from its existing lenders.[23]
In June 2021, CEO Jaidev Janardana stated that Zopa could be taken public as early as the last quarter of 2022.[24] In October of that year, the company raised $300million from Softbank Vision Fund and other investors, implying a $1billion valuation.[25] A further £75m was raised from existing investors, not including Softbank, in early 2023.[26]
In December 2021, Zopa announced it would be winding up the peer-to-peer side of its business, including buying back the existing loans of investors.[27]
In early 2023, Zopa had around 850,000 customers, over £3billion in deposits and £2billion on loan. The company indicated that it expected to make a profit over the full year for the first time in its history.[26]
Zopa enabled investors to lend to UK consumers through its peer-to-peer lending platform.[29] By 2021, around £6billion in loans had been processed.[25] Borrowers could take out loans between £1,000 and £25,000.[30] Typically individuals used these to funds to help buy a car, consolidate debts, cover home improvements or weddings.[2]
Investors could choose from four investment products[31] based on their risk and return appetite. Investors' money was split across multiple borrowers.[32] Investors then received monthly repayments of interest and capital, which they could re-lend to compound the interest.
In December 2021, Zopa announced that it would withdraw from peer-to-peer lending[27] with the intent to repay all investors no later than 31 January 2022.
Zopa offers FSCS-protected deposit accounts, personal loans, credit cards,[33] and a money management app which makes use of data made available by the introduction of Open Banking.[34]
The company's main office is at London Bridge.[35] Since 2017, Zopa also has a development centre in Barcelona, Spain.[36]
The company's name comes from "zone of possible agreement", a negotiating term identifying the bounds within which agreement can be reached between two parties.[37]
^Akst, Daniel (5 February 2006). "Where Lender Meets Borrower, Directly". New York Times. No. Business Day. New York, N.Y., United States. The New York Times Company. Retrieved 9 March 2017.